CCHP Providers Eligibility Inquiry

Eligibility Inquiry

The following information is for use by CCHP health care professionals and facilities only.

Eligibility Inquiry

NEW CCHP Provider Portal

Login or create an account to view and maintain your CCHP Provider Portal account. (By clicking on this link, you will leave CCHP's website.) From this site you'll be able to:

  • View patient's health plan benefits and summaries
  • Find a network healthcare provider
  • View patient's healthcare claims and deductible/out of pocket balances

Web Based Inquiry (Please start using the NEW CCHP Provider Portal immediately.) (By clicking on this link, you will leave CCHP's website.)

Eligibility inquiry can be obtained by using the CCHP "Web Based Inquiry" portal. Access to the CCHP "Web Based Inquiry" portal is available only for contracted CCHP health care professionals and facilities. Please click on the above "Web Based Inquiry" link to log-in with your UserID and Password.

If you are having any issues regarding verifying member(s) eligibility, please call:

Member Services 
1-888-775-7888 (toll free)
1-415-834-2118 (local)
Monday to Sunday
8:00 a.m. to 8:00 p.m.

If you’re having problems or need assistance with login access or any other related issues with the provider portal, please call:

Provider Relations
1-415-955-8800 #3214#
Monday to Friday
9:00 a.m. to 5:00 p.m.