CCHP Providers Eligibility Inquiry
The following information is for use by CCHP health care professionals and facilities only.
Eligibility Inquiry
Eligibility inquiry can be obtained by using the CCHP "Web Based Inquiry" portal. Access to the CCHP "Web Based Inquiry" portal is available only for contracted CCHP health care professionals and facilities. Please click on the above "Web Based Inquiry" link to log-in with your UserID and Password.
If you are having any issues regarding verifying member(s) eligibility, please call:
If you’re having problems or need assistance with login access or any other related issues with the provider portal, please call:
Member Services
1-888-775-7888 (toll free)
1-415-834-2118 (local)
1-877-681-8898 (TTY)
Call 7 days a week
from 8:00 a.m to 8:00 p.m
Or, Visit
845 Jackson Street
San Francisco, CA 94133
M-F 8:00 a.m. to 8:00 p.m.
Sat. 9:00 a.m. to 5:00 p.m.
Closed on Sundays
Language Assistance
1-415-834-2118
1-877-681-8898 (TTY)
24/7 Nurse Advice Line
1-888-243-8310
24 hours a day / 7 days a week
Sales Representative
1-888-681-3888
mktginfo@cchphealthplan.com