STAGE DEV MAY, 2013

使用網上保密投訴及上訴表格

CCHP 個人及家庭計劃

You have the right to file a grievance about any of your medical care or service. If you want to file a grievance, please use this form. There is a process you need to follow to file a grievance. Chinese Community Health Plan must, by law, give you an answer within 30 days. If you have any questions, please feel free to call your doctor's office or CCHP Member Services at 1-415-834-2118 or 1-888-775-7888 toll free. If you think that waiting for an answer from CCHP will hurt your health, call Member Services and ask for an "Expedited Review."

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STAGE DEV MAY, 2013