Complex Case Management
At CCHP, we are committed to enhancing your healthcare experience and supporting your overall well-being.
Our Complex Case Management Program is designed for members with multiple chronic conditions, particularly those with uncontrolled Type II diabetes (HbA1c ≥ 8.0%) and heart failure. Enrollment in this program will not affect your benefits. Members, caregivers, and providers are encouraged to complete this referral form for program consideration.
Once eligibility is confirmed, one of our nurses or social workers will work closely with you to support your individual health needs.
We can assist with:
- Health education and coaching to help manage Type II diabetes and heart failure
- Scheduling doctor’s appointments and specialist referrals
- Medication education and review
- Transportation to medical appointments
Please follow the instructions on the referral form to submit a referral. Members, caregivers, and providers may also self-refer or refer a patient to the Case Management Program by contacting the Care Coordination Department at 628-228-3333 or emailing care.coordination@cchphealthplan.com.
Our intake coordinator will gather the necessary information and forward the referral, along with identified needs, to a nurse or social worker for follow-up.
Let us help you navigate your healthcare journey.
CCHP Care Team