Confidentiality & Compliance Notice

by Jul 8, 2024

CCHP Standards of Conduct

The Chinese Community Health Plan (CCHP) Standards of Conduct state the overarching principles and values by which CCHP operates, and define the underlying framework for CCHP’s compliance policies and procedures. They set forth standards and expectations by which all employees, consultants/contractors, members of CCHP’s governing board, and CCHP’s first-tier, downstream, or related entities (FDRs) conduct themselves in an ethical manner; that issues of actual or potential fraud, waste, and abuse (FWA), and issues of noncompliance are reported through appropriate mechanisms; and that those reported issues will be earnestly addressed and corrected.

Privacy and HIPAA

As a Covered Entity (CE), CCHP and its workforce, First-Tier, Downstream, and Related Entities (FDRs), and its Board of Trustees must abide by applicable Privacy and Security Laws, including subsequent modifications to HIPAA Regulations, i.e., the HITECH Act and the Omnibus Final Rule.

To report actual or potential HIPAA breaches to CCHP, please call our Compliance Hotline at 1-415-955-8810 and/or email our Compliance Department at C[email protected], or contact the Chief Compliance Officer at [email protected].

HIPAA, HITECH Act, and Final Rule & Regulations Overview.

Compliance Program Requirement

The Centers for Medicare & Medicaid Services (CMS) requires CCHP to implement and maintain an effective compliance program. CCHP’s compliance program:

  • Articulates and demonstrates CCHP’s commitment to legal and ethical conduct.
  • Provides guidance to CCHP’s workforce, governing board, and contractors/consultants on how to handle compliance questions and concerns.
  • Provides guidance to CCHP’s workforce, governing board, and contractors/consultants on how to identify and report compliance violations.

CCHP Ethics and Compliance Hotline

If you suspect violations of CCHP’s Standards of Conduct, healthcare Fraud, Waste, and Abuse (FWA) Laws, HIPAA/HITECH Act Laws (Privacy or Security), or potential non-compliant incidents, you may do one or more of the following:

 

  1. Call the CCHP Ethics and Compliance Hotline at 1-415-955-8810, 24/7. All calls to this number are confidential.
  2. Report the incident to the CCHP Chief Compliance Officer
    Janet F. Eisenberg, MS, CFE.
    [email protected] and/or [email protected]
    1-628-228-3393
Janet Eisenberg

Janet Eisenberg

CCHP Chief Compliance Officer