View detailed information about your health plan via benefit documents, such as Summary of Benefits, Evidence of Coverage, Formulary(drug list), and more.
Balance by CCHP - Individual & Family Plans
For more detailed information about your health plan, such as Benefit Highlights, Summary of Benefits, Evidence of Coverage, and Comprehensive Formulary (drug list), please click on the name of the plan you are enrolled-in below. Contact Member Services for questions about Mental Health Benefits, In-Network Provider Access, Claims Processing, and ANY other questions or concerns regarding your CCHP membership.
CCHP Pharmacy Directory (All Plans)
Formulary (List of Covered Drugs) for Commercial Plans
Members may obtain maintenance medications either in person at any network pharmacy, including Chinese Hospital Pharmacy or by mail order. To get order forms and information about filling your prescriptions by mail, please call CCHP Member Services Center.
Contact Member Services for additional questions including:
- Mental Health Benefits
- In-network Provider Access
- Claims Processing
- Primary Care Physician changes
- Address or phone changes
- Enrollment or disenrollment procedures
- Any other questions
CCHP Nurse Advice Line at 1-888-243-8310 available 24 hours a day, seven days a week — including weekends and holidays.
Please call, email or submit form if you find any inaccuracies with the provider information on our website. You can also use this page to report any changes in the provider’s information such as phone number, language, and location.
CCHP provides full and equal access to covered services, including enrollees with disabilities as required under the Federal Americans with Disabilities Act of 1990 and section 504 of the Rehabilitation Act of 1973.