For more detailed information about your health plan, click on the name of the plan you are enrolled-in below. Contact Member Services for questions about Mental Health Benefits, In-Network Provider Access, Claims Processing, and ANY other questions or concerns regarding your CCHP membership.
Balance by CCHP - Individual & Family Plans
Platinum 90 HMO
Plan Benefit Highlight for Covered CA 2023
Summary of Benefits (SBC) 2023
Combined Evidence of Coverage (EOC) and Disclosure Form 2023
Combined Evidence of Coverage (EOC) and Disclosure Form for Covered CA 2023
Summary of Benefits (SBC) 2022
Combined Evidence of Coverage (EOC) and Disclosure Form 2022
Combined Evidence of Coverage (EOC) and Disclosure Form for Covered CA 2022
Gold 80 HMO
Plan Benefit Highlight for Covered CA 2023
Summary of Benefits (SBC) 2023
Combined Evidence of Coverage (EOC) and Disclosure Form 2023
Combined Evidence of Coverage (EOC) and Disclosure Form for Covered CA 2023
Summary of Benefits (SBC) 2022
Combined Evidence of Coverage (EOC) and Disclosure Form 2022
Combined Evidence of Coverage (EOC) and Disclosure Form for Covered CA 2022
Silver 70 HMO
Plan Benefit Highlight for Covered CA 2023
Summary of Benefits (SBC) 2023
Summary of Benefits (SBC) for Covered CA 2023
Combined Evidence of Coverage (EOC) and Disclosure Form 2023
Combined Evidence of Coverage (EOC) and Disclosure Form for Covered CA 2023
Summary of Benefits (SBC) 2022
Summary of Benefits (SBC) for Covered CA 2022
Combined Evidence of Coverage (EOC) and Disclosure Form 2022
Combined Evidence of Coverage (EOC) and Disclosure Form for Covered CA 2022
Bronze 60 HMO
Plan Benefit Highlight for Covered CA 2023
Summary of Benefits (SBC) 2023
Combined Evidence of Coverage (EOC) and Disclosure Form 2023
Combined Evidence of Coverage (EOC) and Disclosure Form for Covered CA 2023
Summary of Benefits (SBC) 2022
Combined Evidence of Coverage (EOC) and Disclosure Form 2022
Combined Evidence of Coverage (EOC) and Disclosure Form for Covered CA 2022
Bronze 60 HDHP
Plan Benefit Highlight for Covered CA 2023
Summary of Benefits (SBC) 2023
Combined Evidence of Coverage (EOC) and Disclosure Form 2023
Combined Evidence of Coverage (EOC) and Disclosure Form for Covered CA 2023
Summary of Benefits (SBC) 2022
Combined Evidence of Coverage (EOC) and Disclosure Form 2022
Combined Evidence of Coverage (EOC) and Disclosure Form for Covered CA 2022
Minimum Coverage HMO
Plan Benefit Highlight for Covered CA 2023
Summary of Benefits (SBC) 2023
Combined Evidence of Coverage (EOC) and Disclosure Form 2023
Combined Evidence of Coverage (EOC) and Disclosure Form for Covered CA 2023
Summary of Benefits (SBC) 2022
Combined Evidence of Coverage (EOC) and Disclosure Form 2022
Combined Evidence of Coverage (EOC) and Disclosure Form for Covered CA 2022
Dental & Vision Plans
Dental and vision plan benefit information can be found below, regardless of your plan type or name. If you have any other questions, please contact Member Services.
Provider & Pharmacy Directory
Pediatric Vision Summary (Included in Plan)
Optional Vision Rider – VSP (CCHP’s Vision Partner)
Adult Vision Summary (Not applicable to Covered CA)
Adult Dental & Vision Rider Rate
VSP In-Network Provider Search
VSP Member Portal Access
Member Resources
ATTENTION: If you speak another language, language assistance services, free of charge, are available to you. Call our Member Services.
CCHP provides full and equal access to covered services, including enrollees with disabilities as required under the Federal Americans with Disabilities Act of 1990 and section 504 of the Rehabilitation Act of 1973.
Urgent Care Facilities
*If you find any inaccuracies in the provider information on our website, please contact us:
Phone: 1-628-228-3485
Email: [email protected]
Online: Contact Us Form
Price Inquiry, Estimating the Cost of Care
Rate Increase Justification 2024
Independent Medical Review & Enrollee Grievance Process
Continuity of Care
Prior Authorization Process
Claims Payment Policies and Practices
How to Pay
Member Important Information
Quick Start Guide
Community Health Newsletter
Plain Language Filing Description
Notice of Privacy Practices
CCHP Nurse Advice Line
1-888-243-8310 (24/7 —including weekends and holidays.)
Contact Member Services for additional questions including:
- Mental Health Benefits
- In-network Provider Access
- Claims Processing
- Primary Care Physician changes
- Address or phone changes
- Enrollment or disenrollment procedures
- Any other questions
Member Services
Contact our friendly member services staff.
Call
1-888-775-7888 (TTY 1-877-681-8898)
10/1-3/31: 7 days a week from 8 a.m. – 8 p.m.
4/1-9/30: Monday-Friday, 8 a.m. – 8 p.m.