How to Pay

How to Pay

This is the Chinese Community Health Plan website. If you are looking for Contra Costa Health Plan, please go to cchealth.org. (By clicking on this link, you will leave CCHP's website.)

Five Convenient Ways To Pay

Thank you for being a CCHP health plan member. We know how important it is for you and your family to be secure in the knowledge that you are covered by a quality health plan. Whether you joined us through Covered California, an agent, or directly from one of our representatives, you are in good hands.

For your convenience, CCHP offers five ways to pay your bill:

1. Pay online with Credit Card and Debit Card

Now an easier way to pay online. You can also do this through our Member Portal by creating a user account.

For CCHP payments only. All payments related to Chinese Hospital should be made directly to Chinese Hospital.

Our Payment Portal (By clicking on this link, you will leave CCHP's website.)

Our Member Portal (By clicking on this link, you will leave CCHP's website.)

2. Set up Automatic Bank Withdrawal Payment (by fax or mail)

To have monthly payments automatically deducted from your checking or savings account, complete and mail the authorization form below, along with a voided check or deposit slip to:
Commercial Plans Auto-Pay Authorization Form(PDF) for individual, family and employer group members

Medicare Advantage Plans Auto-Pay Authorization Form(PDF) for Senior and Senior Select programs members

Chinese Community Health Plan
445 Grant Avenue, #700
San Francisco, CA 94108

Or Fax your completed form to: 1-415-955-8817

3. Pay by Mail with Personal Check, Cashier's Check or Money Order

Please mail your check with the billing payment stub. Make payable to:
Chinese Community Health Plan
445 Grant Avenue, #700
San Francisco, CA 94108

4. Pay in Person with Personal Check, Cashier's Check or Money Order

Please bring your check with payment stub to:
Member Services Center
845 Jackson Street
San Francisco, CA 94133

5. Pay with Cash

Please bring the billing payment stub and pay by cash at:
Bank of the Orient
1023 Stockton Street
San Francisco, CA 94108

If you have additional questions regarding a bill or making payment, please contact Member Services Center:

CCHP Member Services Center
8:00 a.m. to 8:00 p.m., 7 days a week
1-888-775-7888 or 1-415-834-2118
TTY 1-877-681-8898
(please see right hand column for complete hours of operation)