How to Pay

Thank you for being a CCHP health plan member. We know how important it is for you and your family to be secure in the knowledge that you are covered by a quality health plan. Whether you joined us through Covered California, an agent, or directly from one of our representatives, you are in good hands.

For your convenience, CCHP offers five ways to pay your bill:

Now an easier way to pay online. You can also do this through our Member Portal by creating a user account.

For CCHP payments only. All payments related to Chinese Hospital should be made directly to Chinese Hospital.

Our Payment Portal (By clicking on this link, you will leave CCHP’s website.)

Our Member Portal (By clicking on this link, you will leave CCHP’s website.)

To have monthly payments automatically deducted from your checking or savings account, complete and mail the authorization form below, along with a voided check or deposit slip to:

Commercial Plans Auto-Pay Authorization Form for individual, family and employer group members

Medicare Advantage Plans Auto-Pay Authorization Form for Senior and Senior Select programs members

Chinese Community Health Plan 445 Grant Avenue, #700, San Francisco, CA 94108

Or Fax your completed form to: 1-415-955-8817

Please mail your check with the billing payment stub. Make payable to:

Chinese Community Health Plan 445 Grant Avenue, #700 San Francisco, CA 94108

Please bring your check with payment stub to:

CCHP Member Services Center 445 Grant Avenue, San Francisco, CA 94108

Chinese Community Health Plan 445 Grant Avenue, #700 San Francisco, CA 94108

Please bring the billing payment stub and pay by cash at:

Bank of the Orient 1023 Stockton Street San Francisco, CA 94108

If you have additional questions regarding a bill or making payment, please contact Member Services Center:

CCHP Member Services Center 8:00 a.m. to 8:00 p.m., 7 days a week 1-888-775-7888 or 1-415-834-2118 TTY 1-877-681-8898