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How to Pay

Find out how to set up automatic bank withdrawal payment, pay online with Credit Card and Debit Card, pay by mail, or in-person with Checks/Money Order.
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Five Convenient Ways To Pay

Thank you for being a CCHP health plan member. We know how important it is for you and your family to be secure in the knowledge that you are covered by a quality health plan. Whether you joined us through Covered California, an agent, or directly from one of our representatives, you are in good hands.

For your convenience, CCHP offers five ways to pay your bill:

1. Pay online with Credit Card and Debit Card

Now an easier way to pay online. You can also do this through our Member Portal by creating a user account.

For CCHP payments only. All payments related to Chinese Hospital should be made directly to Chinese Hospital.

2. Set up Automatic Bank Withdrawal Payment (by fax or mail)

To have monthly payments automatically deducted from your checking or savings account, complete and mail the authorization form below, along with a voided check or deposit slip to:

Chinese Community Health Plan 445 Grant Avenue, #700, San Francisco, CA 94108

Or Fax your completed form to 1-415-955-8817

3. Pay by Mail with Personal Check, Cashier's Check or Money Order

Please mail your check with the billing payment stub. Make payable to:

  • Chinese Community Health Plan 445 Grant Avenue, #700 San Francisco, CA 94108

4. Pay in Person with Personal Check, Cashier's Check or Money Order

Please bring your check with the payment stub to:

  • CCHP Member Services Center 445 Grant Avenue, San Francisco, CA 94108
  • Chinese Community Health Plan 445 Grant Avenue, #700 San Francisco, CA 94108

5. Pay with Cash

Please bring the billing payment stub and pay by cash at:

  • Bank of the Orient 1023 Stockton Street San Francisco, CA 94108

If you have additional questions regarding a bill or making a payment, please contact CCHP Member Services Center: 1-888-775-7888 (TTY 1-877-681-8898)

  • 10/1-3/31: 7 days a week from 8 a.m. – 8 p.m.
  • 4/1-9/30: Monday-Friday, 8 a.m. – 8 p.m.