CCHP offers Non-Emergency Medical Transportation (NEMT) services at no cost to eligible Medicare members to help ensure access to essential healthcare services.
This benefit is designed to support members who may have difficulty getting to medical appointments due to transportation barriers. Transportation is available for a variety of covered medical needs, including primary care visits, specialist appointments, medical supply pick-ups, and prescription pick-ups at select pharmacies. CCHP partners with reliable transportation providers and offers a range of vehicle options, including wheelchair-accessible vehicles, to accommodate members’ mobility needs and ensure a safe and comfortable ride.
To allow adequate scheduling and coordination, ride requests must be made at least two business days in advance. Transportation services are available Monday through Friday, from 8:00 a.m. to 4:00 p.m., excluding
holidays. For more information about eligibility, scheduling a ride, or understanding how this benefit works, members are encouraged to contact CCHP Member Services at 1-888-775-7888 (TTY 1-877-681-8898).