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CCHP and Balance health plans are dedicated to providing high-quality healthcare to members and communities in the Bay Area. As the annual Medi-Cal renewal process resumes after three-year of suspension during the COVID-19 emergency, we want to remind all Bay Area residents to renew their coverage to avoid any disruptions in their healthcare.

“We understand that the Medi-Cal renewal process can be complex and daunting,” said Mr. Larry Loo, CEO of CCHP and Balance health plans. “That is why we offer support and resources to help our communities navigate the system and maintain their health and well-being.”

It is essential to ensure that your coverage is renewed. Some people may have already received their renewal qualification letter from Medi-Cal or Covered California or both, but even if you haven’t, it’s important to check that you are still covered. The annual renewal process can be complicated, and many in our communities may face language barriers or difficulties navigating the process. Therefore, we offer support throughout the renewal process, including assistance with submitting required documents and answering any questions you may have. We encourage you to reach out to us for help at any point in the process.

At CCHP and Balance Health Plans, we recognize the potential consequences of failing to renew Medi-Cal coverage. Members who lose coverage due to failure to renew can reapply, but they may experience a gap in coverage that could result in financial difficulties or delayed medical care. Therefore, we urge all Bay Area residents who receive Medi-Cal coverage to take the time to complete their renewals to ensure they have continued access to the healthcare they need.

Furthermore, if you no longer qualify for Medi-Cal coverage, you may still be eligible for financial assistance through CCHP and Covered California. We offer resources and support to help residents navigate the healthcare system, including interpreter services for those who speak languages other than English. Our goal is to provide our communities with the tools they need to maintain their health and well-being.

CCHP and Balance health plans are committed to meeting the unique needs of our diverse communities. If you have any questions or concerns about the Medi-Cal renewal process and financial help in Covered California plans, please reach out to us at 1-888-775-7888 or email [email protected]. We are here to help you through the process and ensure that everyone in our communities has access to the healthcare they need. Together, we can work to build a healthier, more resilient Bay Area.

Media contact:
Ms. Jenni Lau
[email protected]
1-415-677-2378