Protecting the Confidentiality of Your Sensitive Medical Information

CCHP takes protecting your health and medical information seriously.

CCHP does not require anyone else’s permission for you to receive health care services or information in confidence. You may request confidential communication regarding the disclosure of your sensitive medical services and information at any time and they will be implemented within 7-days of receipt of your electronic or telephonic request or within 14-days of receipt by first class mail. Your request will be valid until you decide otherwise. This will not affect your coverage.

To request confidential communication, you may phone or email Member Service Center for further instructions.

CCHP Member Service Center by phone or email:
By phone 1-415-834-2118 (M-Su 8AM – 8PM)
By email MemberServices@CCHPHealthplan.com

Read the complete text about how you can direct your confidential communications here.