COVID-19 Coverage Information

If you are sick with COVID-19 or think you might have COVID-19, please call ahead before visiting your doctor and keep track of your symptoms.

Walk-in COVID-19 Vaccine Service

No Appointment Necessary

San Francisco

Hours: Monday to Friday, 10 am – 3 pm
Eligibility: People age 18 and older
Vaccine Type: Moderna or Johnson & Johnson
Cost: FREE. It is covered by your health insurance or the federal program

Location: 845 Jackson St, San Francisco, CA 94133

*Please bring your ID and insurance card to your appointment.

Members can schedule an appointment by calling Member Services at 1-888-775-7888 or email to

We've Got You Covered

COVID-19 Testing & Vaccine Coverage (Updated 1/1/2021)

CCHP is committed to ensuring that members have access to the care they need during this time of crisis and public health emergency. We wish to ensure that our members are able to readily access COVID-19 testing resources and approved vaccines when they become available.

  • CCHP will waive all member out-of-pocket costs for inpatient and outpatient services related to COVID-19 diagnostic testing through December 31, 2021. This includes out-of-pocket expenses such as co-pays and co-insurance.
  • CCHP will waive all member out-of-pocket costs for COVID-19 diagnostic testing-related items and services provided during a medical visit through December 31, 2021. For example, CCHP will pay for urgent care visits, emergency room visits, and in-person or telehealth visits that result in an order for a COVID-19 test.
  • CCHP will cover all of the member out-of-pocket costs for the COVID-19 vaccine and its administration through December 31, 2021.

For the latest details, please keep track of the updates on this page, or contact Member Services (1-888-775-7888 or

The Latest on Vaccine Distribution

Information Updated Regularly (Last Updated 8/20/2021)

Every Californian 12 and up is now eligible for vaccination.

Pfizer’s COVID-19 vaccine is authorized by the FDA for people aged 12-15. It was found to be safe and effective in protecting children as young as 12 in clinical trials. Visit or to make an appointment.

>>>Learn more about the vaccines

Pfizer Booster Shots for At-Risk People

The CDC has released booster shot recommendations for some high-risk groups who received Pfizer vaccine. These booster shots provide extended protection against COVID-19, especially among those at increased risk for hospitalization and severe disease, including those over age 65, those with compromised immune systems, and those who work in health care settings.

The CDC recommends that a single Pfizer COVID-19 vaccine booster dose be given at least 6 months after a person received their second Pfizer dose. The authorization for a booster dose is limited to use of the Pfizer COVID-19 vaccine. The CDC does not recommend giving Pfizer vaccine booster shots to those who have received Janssen or Moderna vaccines.

  • You should get a Pfizer booster shot if you are:

    You may choose to get a Pfizer booster shot if you are:

    • Aged 18 to 64 at risk for transmission or exposure at work

    Talk to your healthcare provider about whether getting a Pfizer booster shot is right for you.

Members who are eligible to receive a third COVID-19 vaccine can get it at any hospital or pharmacy. To learn more about the most up-to-date third-dose mRNA vaccines information, please visit the website.

Last updated: 10/1/2021

Get Answers

COVID-19 vaccines

I am a CCHP member, what will the COVID-19 vaccine cost me?

CCHP members will receive COVID-19 vaccinations at no member cost share and with no provider order.  There will be no co-payment required. Coverage will be provided for both in-network and out-of-network providers through the duration of the COVID-19 Public Health Emergency.

Where can I obtain the COVID-19 vaccine?

Every Californian can sign up at or call (833) 422-4255 to get their COVID-19 vaccine appointment. If appointments are not available, you can sign up to be notified when appointments open up.

Some local health jurisdictions provide vaccination appointments separately from My Turn. You can use the CDC’s VaccineFinder tool to find vaccination locations near you. You should also check with your healthcare provider. They can advise if you can get your vaccination with them, or in another setting.

When will I be eligible to receive the COVID-19 vaccine?

Every Californian 12 and up is now eligible for vaccination.

COVID-19 general information

What is COVID-19?

Coronaviruses are a large family of viruses that are common in many different species of animals, including camels, cattle, cats, and bats. Rarely, animal coronaviruses can infect people and then spread between people such as with MERS, SARS, and now with COVID-19.

Person-to-person spread has been reported outside China, including in the United States and other countries. The goal of the ongoing U.S. public health response is to detect new cases quickly and prevent the further spread of COVID-19.

What are the Symptoms of COVID-19?

COVID-19 symptoms include cough, fever or chills, shortness of breath or difficulty breathing, muscle or body aches, sore throat, a new loss of taste or smell, diarrhea, headache, new fatigue, nausea or vomiting, and congestion or runny nose.

What should I do?

Stay informed – CDC is updating its website daily with the latest information and advice for the public. (

Remember to take everyday preventive actions that are always recommended to prevent the spread of respiratory viruses.

  • Avoid close contact with sick people.
  • While sick, limit contact with others as much as possible.
  • Stay home if you are sick.
  • Cover your nose and mouth when you cough or sneeze. Avoid touching your eyes, nose, and mouth. Germs spread this way.
  • Practice social distancing
  • Clean and disinfect surfaces and objects that may be contaminated with germs.
  • Wash your hands often with soap and water for at least 20 seconds. If soap and water are not available, use an alcohol-based hand rub with at least 60% alcohol.
  • Wear a face covering when shopping, taking transit or getting healthcare.

If you are sick with COVID-19 or think you might have COVID-19, please call ahead before visiting your doctor and keep track of your symptoms. If you have a medical emergency, please call 911 or go to your nearest emergency room.

For our Individual/Family plan members and Employer group plan members, Co-pays, deductibles, or coinsurance for all medically necessary screening and testing for COVID-19 will not cost you. This includes hospital (including emergency department), urgent care visits, and provider office visits where the purpose of the visit is to be screened and/or tested for COVID-19.

Due to COVID-19, you may now sign up for health coverage directly with CCHP or through Covered California until June 30th, 2020. This Special Enrollment Period allows uninsured individuals and those who are affected by income changes, reduced hours, and layoffs to apply for health coverage. For more information, please visit CCHP is here to help you choose a health insurance plan that suits your health care needs. Please call CCHP Sales Department at 1-888-371-3060 to find out how to enroll in CCHP through Covered California.

What should I avoid doing?

  • If possible, do not travel to the affected geographic areas.
  • Avoid crowds.
  • Avoid poorly ventilated indoor spaces.