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Medi-Cal Renewals & COVID-19 Coverage Information

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End of the COVID-19 Public Health Emergency (Updated 4/20/2023)

The federal government has announced that the COVID-19 Public Health Emergency (PHE) declaration will end on May 11, 2023. You could be wondering what this means to your coverage on COVID-19 vaccines, PCR and home antigen tests and treatment. Rest assured. We’ve got you covered.

For CCHP members in Individual and Family, Covered California, and Employer Group plans:

  • You can continue to access COVID-19 vaccines, tests and medically necessary treatments at no cost within or outside of your plan’s provider network until November 11, 2023.
  • You will continue to have the same coverage if you receive service within your plan’s provider network after November 11, 2023.
  • Read more about your rights to COVID-19 vaccines, tests and treatments.

For CCHP members in Medicare Advantage plans, after May 11, 2023:

  • COVID-19 vaccines will continue to be covered at no cost.
  • COVID-19 PCR testing will be covered with applicable plan out-of-pocket costs.
  • COVID-19 home test kits will no longer be covered.
  • COVID-19 treatment will be covered with applicable plan out-of-pocket costs when conducted within the network.
  • Read more about what the end of PHE mean to Medicare recipients.

Do you have Medi-Cal or know someone who does?

The end of the COVID-19 Public Health Emergency (PHE) declaration also means Medi-Cal will resume its annual renewal screenings to make sure people continue to qualify. This is called the Medi-Cal Redetermination. You are encouraged to act before you find out you are without coverage when you need it most.

If you are no longer eligible for Medi-Cal, please contact us right away about our affordable CCHP Balance plans to minimize disruptions to access to care. We are an authorized coverage Ambassador and we are here to guide you through the process to get you covered with all financial help you are entitled to.

CCHP-Balance Special Ambassador hotline is 1-888-775-7888, M-F 9am-5pm. Please be sure to leave a message if our agents are busy helping others.

Learn more about steps to take to keeping your coverage.

Read about CCHP’s post on Keeping Your Medi-Cal.

Coverage of COVID-19 Treatments (Updated 7/25/2022)

If you develop COVID-19 symptoms, get tested. Contact your primary care provider right away if you have a positive COVID-19 home test and ask if you qualify for treatments.

COVID-19 treatments can significantly lower the risk of severe illness and hospitalization. The treatments work best when started as soon as possible after symptoms start and before symptoms worsen.

For CCHP members in Individual and Family, Covered California, and Employer Group plans, COVID-19 treatments are covered services when medically necessary.  Don’t wait to call your doctor to discuss your symptoms and treatment plan.

*COVID-19 treatments are not a substitute for COVID-19 vaccines. While treatments are an essential tool in the fight against the virus, vaccines are how we get through the pandemic.

Learn more about COVID-19 Treatments and the Test to Treat Initiative

COVID-19 Testing & Vaccine Coverage (Updated 4/12/2022)

CCHP has greatly increased member benefits for COVID-19 testing.  Our members have unprecedented access and coverage for detection and prevent transmission of COVID-19. In addition to previously available vaccine coverage, there are no-cost access and reimbursement opportunities are available for COVID-19 tests – both onsite and at-home.

  • For CCHP members in Individual and Family, Covered California, and Employer Group plans, CCHP will waive out-of-pocket costs for FDA approved, COVID-19 testing obtained onsite and Over-the-Counter (OTC) test kits purchased for use at-home. This includes out-of-pocket expenses such as co-pays and co-insurance.
  • For CCHP members in Medicare Advantage plans (CCHP Senior, Senior Value, Senior Select programs), as of April 4, 2022, all Medicare recipients are eligible to obtain up to 8 OTC COVID-19 tests each month at no cost. This benefit is covered through the Medicare Part B insurance, until the end of the COVID-19 Public Health Emergency.

Reimbursement program for people enrolled in Medicare has not been announced yet. Please be sure to check as this may change.

Click here for complete details.

Current testing kit availability are changing rapidly due to high demand. For availability updates or latest details, please contact Member Services at 1-888-775-7888 or via email to [email protected]

  • CCHP will continue to waive all member out-of-pocket costs for inpatient and outpatient services, related to COVID-19 diagnostic testing. 
  • CCHP will continue to waive all member out-of-pocket costs for COVID-19 diagnostic testing-related items and services provided during a medical visit.For example, CCHP will pay for urgent care visits, emergency room visits, and in-person or telehealth visits that result in an order for a COVID-19 test.
  • CCHP will continue to cover all of the member out-of-pocket costs for the COVID-19 vaccines and testing until further notice.

Latest Information on Vaccine Distribution and Testing

Information Updated Regularly (Last Updated 3/9/2022)

CCHP Increases Member Support by Offering New Covid-19 Testing Options – Onsite and At-Home.

CCHP has recently greatly increased member benefits for COVID-19 testing.  Our members will now have an unprecedented level of access and coverage detection and prevent transmission of COVID-19.  New no-cost access and reimbursement opportunities are now available for COVID-19 tests – both onsite and at-home. 

Click here to see how to perform Flowflex Covid-19 antigen home test.

Get the complete information for CCHP members in Individual and Family, Covered California, and Employer Group plans. Read the details here.

Every ages 6 months and up is now eligible for vaccination.

COVID-19 vaccine is authorized by the FDA for people aged 6 months and older. It was found to be safe and effective in protecting children in clinical trials. Visit sf.gov/getvaccinated or myturn.ca.gov to make an appointment.

>>>Learn more about the vaccines

Booster Shots Eligibility

The updated booster shot:

  • Anyone ages 5+, and
  • Have completed the primary dose series and it has been at least 2 months after the most recent dose.

You to get any of the approved vaccines as your booster dose (5 to 17-year-olds can only get a Pfizer booster). Talk to your healthcare provider about which is the best for you.

Members who are eligible to receive a COVID-19 vaccine or booster shot can get it at any hospital or pharmacy. To learn more about the most up-to-date third-dose mRNA vaccines information, please visit the CDC.gov website.

Last updated: 10/12/2022

COVID-19 Vaccine, Booster Shot and Testing Services at Chinese Hospital and Clinics

San Francisco

Hours: Monday to Friday, 10 am – 5 pm (Appointment required)

Eligibility: COVID Vaccine – Individual 6 months and older; Updated booster shot – People age 5+

Vaccine Type: Pfizer, or Moderna

Testing: Yes

Cost: FREE with valid health insurance

Location: 845 Jackson St, San Francisco, CA 94133

*Please bring your ID and insurance card to your appointment.

Daly City

Hours: Monday to Friday, 9 am – 5 pm (Appointment required)

Eligibility: COVID Vaccine – Individual 6 months and older; Updated booster shot – People age 5+

Vaccine Type: Pfizer, or Moderna

Testing: Yes

Cost: FREE with valid health insurance

Location: 386 Gellert Blvd, Daly City, CA 94015

*Please bring your ID and insurance card to your appointment.

Members can schedule an appointment by calling 1-628-228-2828.

Get Answers

COVID-19 vaccines

I am a CCHP member, what will the COVID-19 vaccine cost me?

CCHP members will receive COVID-19 vaccinations at no member cost share and with no provider order.  There will be no co-payment required. Coverage will be provided for both in-network and out-of-network providers through the duration of the COVID-19 Public Health Emergency.

Where can I obtain the COVID-19 vaccine?

Every Californian can sign up at myturn.ca.gov or call (833) 422-4255 to get their COVID-19 vaccine appointment. If appointments are not available, you can sign up to be notified when appointments open up.

Some local health jurisdictions provide vaccination appointments separately from My Turn. You can use the CDC’s VaccineFinder tool to find vaccination locations near you. You should also check with your healthcare provider. They can advise if you can get your vaccination with them, or in another setting.

When will I be eligible to receive the COVID-19 vaccine?

Every Californian 12 and up is now eligible for vaccination.

COVID-19 general information

What is COVID-19?

Coronaviruses are a large family of viruses that are common in many different species of animals, including camels, cattle, cats, and bats. Rarely, animal coronaviruses can infect people and then spread between people such as with MERS, SARS, and now with COVID-19.

Person-to-person spread has been reported outside China, including in the United States and other countries. The goal of the ongoing U.S. public health response is to detect new cases quickly and prevent the further spread of COVID-19.

What are the Symptoms of COVID-19?

COVID-19 symptoms include cough, fever or chills, shortness of breath or difficulty breathing, muscle or body aches, sore throat, a new loss of taste or smell, diarrhea, headache, new fatigue, nausea or vomiting, and congestion or runny nose.

What should I do?

Stay informed – CDC is updating its website daily with the latest information and advice for the public. (https://www.cdc.gov/coronavirus/2019-ncov/)

Remember to take everyday preventive actions that are always recommended to prevent the spread of respiratory viruses.

  • Avoid close contact with sick people.
  • While sick, limit contact with others as much as possible.
  • Stay home if you are sick.
  • Cover your nose and mouth when you cough or sneeze. Avoid touching your eyes, nose, and mouth. Germs spread this way.
  • Practice social distancing
  • Clean and disinfect surfaces and objects that may be contaminated with germs.
  • Wash your hands often with soap and water for at least 20 seconds. If soap and water are not available, use an alcohol-based hand rub with at least 60% alcohol.
  • Wear a face covering when shopping, taking transit or getting healthcare.

If you are sick with COVID-19 or think you might have COVID-19, please call ahead before visiting your doctor and keep track of your symptoms. If you have a medical emergency, please call 911 or go to your nearest emergency room.

For our Individual/Family plan members and Employer group plan members, Co-pays, deductibles, or coinsurance for all medically necessary screening and testing for COVID-19 will not cost you. This includes hospital (including emergency department), urgent care visits, and provider office visits where the purpose of the visit is to be screened and/or tested for COVID-19.

Due to COVID-19, you may now sign up for health coverage directly with CCHP or through Covered California until June 30th, 2020. This Special Enrollment Period allows uninsured individuals and those who are affected by income changes, reduced hours, and layoffs to apply for health coverage. For more information, please visit www.coveredca.com. CCHP is here to help you choose a health insurance plan that suits your health care needs. Please call CCHP Sales Department at 1-888-371-3060 to find out how to enroll in CCHP through Covered California.

What should I avoid doing?

  • If possible, do not travel to the affected geographic areas.
  • Avoid crowds.
  • Avoid poorly ventilated indoor spaces.

How to perform Flowflex Covid-19 antigen home test?

The Flowflex COVID-19 antigen home tests are 93% accurate in detecting positive cases and 100% accurate in detecting negative cases if the nasal swab specimen is collected properly. It could be used if you have COVID-19 symptoms or have been exposed or potentially exposed to an individual with COVID-19, and before gathering with others who are at high risk for infection. Carefully read the instructions before performing the test, or click here to see how to perform Flowflex Covid-19 antigen home test. 

If your test result is positive, you should stay home, follow the current isolation and quarantine guidelines. Also, contact your primary care provider (PCP) and tell your close contacts that they may have been exposed to COVID-19. If you don’t have a PCP, you can call Chinese Hospital COVID-19 hotline: 1-628-228-2828 to arrange linkage of care. Even if your test result is negative, please continue to wear a mask, maintain distance from others and take other precautions. Talk to a healthcare provider if you have questions about the test or your results.