Medicare

View detailed information about your health plan via benefit documents, such as Summary of Benefits, Evidence of Coverage, Formulary(drug list), and more.

CCHP Medicare Plans

Here you will find more detailed information about your health plan. Access your benefits documents, find a doctor or a pharmacy near you.

Important Message:

Important Message About What You Pay for Vaccines – Our plan covers most Part D vaccines at no cost to you. Call Member Services for more information.

Important Message About What You Pay for Insulin – You won’t pay more than $35 for a one-month supply of each insulin product covered by our plan, no matter what cost-sharing tier it’s on.

CCHP Senior Program

(HMO)

All your plan benefit materials can be accessed below for your convenience. For any additional questions, please contact our friendly Member Services. They can be reached by phone, email or in-person to take care of your needs.

Benefits & Coverage Documents

Summary of Benefits 2022, 2023

Annual Notice of Change 2022, 2023

Evidence of Coverage 2022, 2023
(Including information about appeals/grievance, referrals, out-of-network coverage, disenrollment, and transition process.)

Comprehensive Formulary 2022 2023
(Including information about formulary exceptions and transition process.)

A comprehensive formulary is a list of all covered drugs selected by CCHP Senior Program (HMO) in consultation with a team of health care providers, which represents the prescription therapies believed to be a necessary part of a quality treatment program.

Official CMS Star Rating 2022, 2023

Community Health Newsletter

Quick Start Guide 2022 2023

Grievances and Appeals

Notice of Privacy Practices

CAHPS & HOS Survey

Medicare Complaint Form

If you have any feedback or concerns about CCHP Senior Program (HMO), you may submit them directly to Medicare using the Medicare Complaint Form (By clicking on this link, you will leave CCHP’s website).

 

CCHP Nurse Advice Line at 1-888-243-8310 available 24 hours a day, seven days a week—including weekends and holidays.

Urgent Care Facilities

Jade (By clicking on these links, you will leave CCHP’s website)

Find a Doctor

Search for a CCHP doctor by specialty, gender or zip code, or to find a doctor who speaks additional languages.

Find A Doctor

Provider & Pharmacy Directory

CCHP Provider & Pharmacy Directory 2022, 2023
Please contact member services if you want a hard copy of the Provider Directory mailed to you.
Prior Authorization (PA) Criteria 2022, 2023

Step Therapy (ST) Criteria 2022, 2023

Vision Plan

VSP In-Network Provider Search & Member Account Access (By clicking on this link, you will leave CCHP’s website)

 

Dental Plan

Delta Dental In-Network Provider Search & Member Account Access (By clicking on this link, you will leave CCHP’s website)

 

Hearing Services

NationsHearing In-Network Provider Search & Member Account Access (By clicking on this link, you will leave CCHP’s website)

 

Over-the-Counter (OTC) Benefits

NationsOTC In-Network Provider Search & Member Account Access (By clicking on this link, you will leave CCHP’s website)

CCHP Senior Value Program

(HMO)

All your plan benefit materials can be accessed below for your convenience. For any additional questions please contact our friendly Member Services. They can be reached by phone, email or in-person to take care of your needs.

Benefits & Coverage Documents

Summary of Benefits 2022, 2023

Annual Notice of Change 2022, 2023

Evidence of Coverage 2022, 2023
(Including information about appeals/grievance, referrals,out-of-network coverage, disenrollment, and transition process)

Comprehensive Formulary 2022 2023
(Including information about formulary exceptions and transition process.)

A comprehensive formulary is a list of all covered drugs selected by CCHP Senior Value Program (HMO) in consultation with a team of health care providers, which represents the prescription therapies believed to be a necessary part of a quality treatment program.

Official CMS Star Rating 2022  2023

Community Health Newsletter

Quick Start Guide 2022 2023

Grievances and Appeals

CAHPS & HOS Survey

Notice of Privacy Practices

Medicare Complaint Form

If you have any feedback or concerns about CCHP Senior Value Program (HMO), you may submit them directly to Medicare using the Medicare Complaint Form (By clicking on this link, you will leave CCHP’s website).

 

CCHP Nurse Advice Line at 1-888-243-8310 available 24 hours a day, seven days a week—including weekends and holidays.

Urgent Care Facilities

Jade (By clicking on these links, you will leave CCHP’s website)

Find a Doctor

Search for a CCHP doctor by specialty, gender or zip code, or to find a doctor who speaks additional languages.

Find A Doctor

CCHP Provider & Pharmacy Directory 2022, 2023
Please contact member services if you want a hard copy of the Provider Directory mailed to you.
Prior Authorization (PA) Criteria  2022, 2023

Step Therapy (ST) Criteria 2022, 2023

Vision Plan

VSP In-Network Provider Search & Member Account Access (By clicking on this link, you will leave CCHP’s website)

 

Dental Plan

Delta Dental In-Network Provider Search & Member Account Access (By clicking on this link, you will leave CCHP’s website)

 

Hearing Services

NationsHearing In-Network Provider Search & Member Account Access (By clicking on this link, you will leave CCHP’s website)

CCHP Senior Select Program

(HMO D-SNP)

All your plan benefit materials can be accessed below for your convenience. For any additional questions please contact our friendly Member Services. They can be reached by phone, email or in-person to take care of your needs.

Benefits & Coverage Documents

Summary of Benefits 2022, 2023

Annual Notice of Change 2022, 2023

Evidence of Coverage 2022, 2023
(Including information about appeals/grievance, referrals,out-of-network coverage, disenrollment, and transition process)

Comprehensive Formulary 2022 2023
(Including information about formulary exceptions and transition process.)

A comprehensive formulary is a list of all covered drugs selected by CCHP Senior Select Program (HMO D-SNP Plan) in consultation with a team of health care providers, which represents the prescription therapies believed to be a necessary part of a quality treatment program.

Official CMS Star Rating 2022 2023

Community Health Newsletter

Quick Start Guide 2022 2023

Grievances and Appeals

CAHPS & HOS Survey

Notice of Privacy Practices

Medicare Complaint Form

If you have any feedback or concerns about CCHP Senior Select Program (HMO D-SNP), you may submit them directly to Medicare using the Medicare Complaint Form (By clicking on this link, you will leave CCHP’s website).

 

CCHP Nurse Advice Line at 1-888-243-8310 available 24 hours a day, seven days a week—including weekends and holidays.

Urgent Care Facilities

Jade (By clicking on these links, you will leave CCHP’s website)

Find a Doctor

Search for a CCHP doctor by specialty, gender or zip code, or to find a doctor who speaks additional languages.

Find A Doctor

Provider & Pharmacy Directory

CCHP Provider & Pharmacy Directory 2022, 2023
Please contact member services if you want a hard copy of the Provider Directory mailed to you.
Prior Authorization (PA) Criteria 2022, 2023

Step Therapy (ST) Criteria 2022, 2023

Vision Plan

VSP In-Network Provider Search & Member Account Access (By clicking on this link, you will leave CCHP’s website)

 

Dental Plan

Delta Dental In-Network Provider Search & Member Account Access (By clicking on this link, you will leave CCHP’s website)

 

Hearing Services

NationsHearing In-Network Provider Search & Member Account Access (By clicking on this link, you will leave CCHP’s website)

 

Over-the-Counter (OTC) Benefits

NationsOTC In-Network Provider Search & Member Account Access (By clicking on this link, you will leave CCHP’s website)

Member Services

Contact our friendly Member Services staff.

Call

1-877-843-2259 (TTY: 1-877-681-8898)

From 8 a.m. to 8 p.m., 7 days a week

Member Portal Sign-In
Visit

San Francisco Offices

445 Grant Avenue, San Francisco, CA 94108

Monday – Friday: 9 a.m. – 5:30 p.m.

Saturday: 9 a.m. – 5 p.m.

845 Jackson Street, San Francisco, CA 94133

Monday – Saturday: 9 a.m. – 5:30 p.m.

Daly City Office

386 Gellert Boulevard, Daly City, CA 94015

Monday – Friday: 9 a.m. 5:30 p.m.

Chinese Community Health Plan (CCHP) is a Medicare Advantage HMO plan with a Medicare contract and a California Medicaid program contract for our HMO D-SNP Plan. Enrollment in CCHP depends on contract renewal. Every year, Medicare evaluates plans based on a 5-star rating system. CCHP’s pharmacy network offers limited access to pharmacies with preferred cost sharing in San Francisco and San Mateo County. The lower costs advertised in our plan materials for these pharmacies may not be available at the pharmacy you use. For up-to-date information about our network pharmacies, including pharmacies with preferred cost sharing, please call 1-888-775-7888 (TTY 1-877-681-8898) or consult the online pharmacy directory at www.cchphealthplan.com/medicare. CCHP complies with applicable Federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, or sex. H0571_2020_272_2020 Last Updated 12/13/2019