Medicare

View detailed information about your health plan via benefit documents, such as Summary of Benefits, Evidence of Coverage, Formulary(drug list), and more..

CCHP Medicare Plans

Here you will find more detailed information about your health plan. Access your benefits documents, find a doctor or a pharmacy near you.

CCHP Senior Program

(HMO)

All your plan benefit materials can be accessed below for your convenience. For any additional questions, please contact our friendly Member Services. They can be reached by phone, email or in-person to take care of your needs.

Benefits & Coverage Documents

Summary of Benefits 2021

Annual Notice of Change 2021

Evidence of Coverage 2021
Including information about appeals/grievance, referrals, out-of-network coverage, disenrollment, and transition process.

Comprehensive Formulary 2021
Updated 4/20/2021 | Including information about formulary exceptions and transition process.

A comprehensive formulary is a list of all covered drugs selected by CCHP Senior Program (HMO) in consultation with a team of health care providers, which represents the prescription therapies believed to be a necessary part of a quality treatment program.

Official CMS Star Rating Document

Community Health Newsletter

Quick Start Guide

Grievances and Appeals

Notice of Privacy Practices

CAHPS & HOS Survey

Medicare Complaint Form

If you have any feedback or concerns about CCHP Senior Program (HMO), you may submit them directly to Medicare using the Medicare Complaint Form (By clicking on this link, you will leave CCHP’s website).

 

CCHP Nurse Advice Line at 1-888-243-8310 available 24 hours a day, seven days a week—including weekends and holidays.

Urgent Care Facilities

Jade (By clicking on these links, you will leave CCHP’s website)

Find a Doctor

Search for a CCHP doctor by specialty, gender or zip code, or to find a doctor who speaks additional languages.

Find A Doctor

Provider & Pharmacy Directory

CCHP Provider & Pharmacy Directory 2021
English, Chinese | Updated 10/2020
Please contact member services if you want a hard copy of the Provider Directory mailed to you.
Prior Authorization (PA) Criteria 2021

Step Therapy (ST) Criteria 2021

Vision Plan

VSP In-Network Provider Search & Member Account Access (By clicking on this link, you will leave CCHP’s website)

 

Dental Plan

Delta Dental In-Network Provider Search & Member Account Access (By clicking on this link, you will leave CCHP’s website)

 

Hearing Services

NationsHearing In-Network Provider Search & Member Account Access (By clicking on this link, you will leave CCHP’s website)

 

Over-the-Counter (OTC) Benefits

NationsOTC In-Network Provider Search & Member Account Access (By clicking on this link, you will leave CCHP’s website)

CCHP Senior Value Program

(HMO)

All your plan benefit materials can be accessed below for your convenience. For any additional questions please contact our friendly Member Services. They can be reached by phone, email or in-person to take care of your needs.

Benefits & Coverage Documents

Summary of Benefits 2021

Annual Notice of Change (coming soon)

Evidence of Coverage 2021
Including information about appeals/grievance, referrals,out-of-network coverage, disenrollment, and transition process

Comprehensive Formulary 2021
Updated 4/20/2021 | Including information about formulary exceptions and transition process.

A comprehensive formulary is a list of all covered drugs selected by CCHP Senior Value Program (HMO) in consultation with a team of health care providers, which represents the prescription therapies believed to be a necessary part of a quality treatment program.

Official CMS Star Rating Document

Community Health Newsletter

Quick Start Guide

Grievances and Appeals

CAHPS & HOS Survey

Notice of Privacy Practices

Medicare Complaint Form

If you have any feedback or concerns about CCHP Senior Value Program (HMO), you may submit them directly to Medicare using the Medicare Complaint Form (By clicking on this link, you will leave CCHP’s website).

 

CCHP Nurse Advice Line at 1-888-243-8310 available 24 hours a day, seven days a week—including weekends and holidays.

Urgent Care Facilities

Jade (By clicking on these links, you will leave CCHP’s website)

Find a Doctor

Search for a CCHP doctor by specialty, gender or zip code, or to find a doctor who speaks additional languages.

Find A Doctor

Provider & Pharmacy Directory

CCHP Provider & Pharmacy Directory 2021
English, Chinese
Please contact member services if you want a hard copy of the Provider Directory mailed to you.
Prior Authorization (PA) Criteria 2021

Step Therapy (ST) Criteria 2021

Vision Plan

VSP In-Network Provider Search & Member Account Access (By clicking on this link, you will leave CCHP’s website)

 

Dental Plan

Delta Dental In-Network Provider Search & Member Account Access (By clicking on this link, you will leave CCHP’s website)

 

Hearing Services

NationsHearing In-Network Provider Search & Member Account Access (By clicking on this link, you will leave CCHP’s website)

CCHP Senior Select Program

(HMO SNP)

All your plan benefit materials can be accessed below for your convenience. For any additional questions please contact our friendly Member Services. They can be reached by phone, email or in-person to take care of your needs.

Benefits & Coverage Documents

Summary of Benefits 2021

Annual Notice of Change 2021

Evidence of Coverage 2021
Including information about appeals/grievance, referrals,out-of-network coverage, disenrollment, and transition process

Comprehensive Formulary 2021
Updated 4/20/2021 | Including information about formulary exceptions and transition process.

A comprehensive formulary is a list of all covered drugs selected by CCHP Senior Select Program (HMO SNP) in consultation with a team of health care providers, which represents the prescription therapies believed to be a necessary part of a quality treatment program.

Official CMS Star Rating Document

Community Health Newsletter

Quick Start Guide

Grievances and Appeals

CAHPS & HOS Survey

Notice of Privacy Practices

Medicare Complaint Form

If you have any feedback or concerns about CCHP Senior Select Program (HMO SNP), you may submit them directly to Medicare using the Medicare Complaint Form (By clicking on this link, you will leave CCHP’s website).

 

CCHP Nurse Advice Line at 1-888-243-8310 available 24 hours a day, seven days a week—including weekends and holidays.

Urgent Care Facilities

Jade (By clicking on these links, you will leave CCHP’s website)

Find a Doctor

Search for a CCHP doctor by specialty, gender or zip code, or to find a doctor who speaks additional languages.

Find A Doctor

Provider & Pharmacy Directory

CCHP Provider & Pharmacy Directory 2021
English, Chinese | Updated 10/2020
Please contact member services if you want a hard copy of the Provider Directory mailed to you.
Prior Authorization (PA) Criteria 2021

Step Therapy (ST) Criteria 2021

Vision Plan

VSP In-Network Provider Search & Member Account Access (By clicking on this link, you will leave CCHP’s website)

 

Dental Plan

Delta Dental In-Network Provider Search & Member Account Access (By clicking on this link, you will leave CCHP’s website)

 

Hearing Services

NationsHearing In-Network Provider Search & Member Account Access (By clicking on this link, you will leave CCHP’s website)

 

Over-the-Counter (OTC) Benefits

NationsOTC In-Network Provider Search & Member Account Access (By clicking on this link, you will leave CCHP’s website)

Member Services

Contact our friendly Member Services staff.

Visit

386 Gellert Boulevard

Daly City, CA 94105

Monday-Friday from 9:00 a.m. to 5:30 p.m.

If you have any questions, please visit, call or email us.

445 Grant Ave

San Francisco, CA 94108

Monday-Saturday from 9:00 a.m. to 5:00 p.m.

If you have any questions, please visit, call or email us.

Chinese Community Health Plan (CCHP) is a Medicare Advantage HMO plan with a Medicare contract and a California Medicaid program contract for our SNP. Enrollment in CCHP depends on contract renewal. Every year, Medicare evaluates plans based on a 5-star rating system. CCHP’s pharmacy network offers limited access to pharmacies with preferred cost sharing in San Francisco and San Mateo County. The lower costs advertised in our plan materials for these pharmacies may not be available at the pharmacy you use. For up-to-date information about our network pharmacies, including pharmacies with preferred cost sharing, please call 1-888-775-7888 (TTY 1-877-681-8898) or consult the online pharmacy directory at www.cchphealthplan.com/medicare. CCHP complies with applicable Federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, or sex. H0571_2020_272_2020 Last Updated 12/13/2019